One of the most essential skills of a great leader is one that is not always easy to do; it’s the ability to have courageous conversations.
In most of our relationships, whether at work, at home, or with friends, we’re all so busy being polite that we fail to engage and say what we honestly think and feel. We often don’t deal with a difficult situation thinking it will eventually go away, and that is when things can really go bad.
In this episode, we unpack the 5 steps to having courageous conversations, and how important it is to get comfortable with the uncomfortable conversations.
Getting comfortable with confrontation and saying what is on your mind helps you not only create better quality relationships but improve as a leader as well.
WHAT YOU’LL DISCOVER IN THIS EPISODE:
- What is a courageous conversation? (3:04)
- Our internal monologue (10:55)
- Step 1: Mastering your stories (12:37)
- Step 2: Finding your facts (12:49)
- Step 3: Begin with the end in mind (13:34)
- Resolution and solution-focused (13:48)
- Step 4: Plan it out (14:17)
- Step 5: Having the conversation (15:04)
- In person or on the phone(17:30)
- Avoid courageous conversations through email (18:42)
- The impact of having courageous conversations (23:27)
- Building trust with your team (24:14)
- Creating a safe environment for your team (25:24)
- Discomfort over resentment (29:25)
- Clear is kind (29:33)
RESOURCES MENTIONED IN THIS EPISODE:
Download your free copy of The 5 Steps To A Courageous Conversation
While most people instinctively avoid confrontation, leadership coach, facilitator and speaker Ally Nitschke knows confrontation and Courageous Conversations are central to getting results. With over 15 years of leadership experience working with some of SA’s iconic organisations, Ally knows what it’s like to lead teams of over 120 people and is an expert in bringing perceived tough conversations to the forefront and creating a culture of feedback which significantly reduces performance issues.
Following an ethos of ‘prevention is better than cure’, Ally teaches her unique ‘incubator of resentment’ framework to businesses around Australia, helping them create spirited company cultures and prevent performance issues before they happen.
As an executive coach, Ally calls a spade a spade and is a straight talking, pull-no-punches coach that is uncompromising when it comes to results and works with leaders to cut through to the heart of the issues.
Ally is on a mission to change the way we perceive ‘tough conversations in the workplace’ and to inspire, empower and motivate leaders to lead with empathy and throw out the rule book!
Join the discussion thread for this episode over at The Thought Leaders Business Lab Community Facebook Group.
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